Customer Discovery Sprints
Fast, practical, customer and behavioural insights for improving acquisition, retention, and product traction.
The Quick Decode
What’s it for
Understanding what’s driving or getting in the way of your customers
Fixing a specific conversion, messaging or retention issue
Testing early-stage ideas
What’s Included?
10-12 remote depth interviews
Behavioural barriers and drivers analysis
Playbook with easy-to-implement recommendations
60-minute debrief
2 weeks
From £2,500
The Full Decode
What’s it for
Repositioning or rebranding
Needs-based segmentation
Planning major brand or product decisions
What’s Included?
18-20 remote depth interviews
Behavioural barriers and drivers analysis
Playbook with easy-to-implement recommendations
90-minute debrief
2-hour workshop
3-4 weeks
From £5,000
Bespoke projects
Click here to discuss a bespoke project.
let’s talk.
If you’re wrestling with a customer challenge, we’d love to hear from you.